MyLogin - Managing Users

Have more questions? Submit a request

Managing Users and their credentials

By default, MyLogin considers your school MIS data as the source of truth for user creation. MyLogin regularly updates itself from your MIS data, provided that our link to your MIS remains functional. 

As a MyLogin Admin, you can view, download or reset credentials. The types of credentials are as follows:

Magic Badge

Our Magic Badge credentials are a secure and simple way for users to access MyLogin. When the option is selected the device's camera will open. The user will present their badge and MyLogin will recognise this and sign the user into their dashboard.

Emoji Password

Emoji passwords are a secure and fun way for users to access MyLogin. The password is a series of 6  randomly selected emojis from a bank of 84. That's over 300 Billion possible combinations.

One Time Password

A One Time Password is a more traditional credential type. Once generated a user will have 24 hours to log in where they will be prompted to reset their password and create their own. 

Passwords cannot be viewed by admins or teachers once the user changes it. Should a user forget the password they made, a MyLogin admin will need to generate a new one.

Pin Code

Our Pin Code credential is designed to be temporary, if a user forgets or loses their credentials a MyLogin admin or MyLogin Teacher can generate that user a code. Each code is valid for 8 hours. Pin Codes cannot be generated for multiple users at once.

To view an individual user's credentials locate them via the 'Users' menu then under 'Overview'. On the overview menu, you can use the filters provided or type the name of the user in the search box.

 

Once you have found the user click on their name, this will bring up the menu shown below:

From this popup menu, you will be able to view, download or reset credentials. You are also able to view the user's activity, edit their role and manage their two-factor authentication settings. For our guide on two-factor authentication please see this link here.

Teachers are able to view pupils via their MyLogin Dashboard, they have more limited abilities and cannot generate new credentials. As shown below, teachers can download or view existing credentials. Teachers can create a new temporary Pin Code.

If you would like to read more about the teacher dashboard please click here. 


Acquiring User Credentials in Bulk

To save time you can download multiple user's credentials at once. From the user page under overview, you can use the filters to narrow down results.

You can use the 'Select All" toggle to select users on all pages and then click 'Download' to be presented with the choice of what type of credential you wish to download.

Magic Badges and Emoji Passwords will download as a PDF file, One Time Passwords will download as a .CSV file.

 

Matching Users

We have a separate guide which covers how to match users with Google Workspace or Microsoft Entra ID for MyLogin Device. For any schools using only the MyLogin SSO module, you will not need to action this process. Please see our user matching guide here.

I can't find my users

Please ensure you have tried searching with the correct filters. MyLogin syncs with your MIS data regularly but you can enact a sync at any time. To do this head to 'Settings' and on the Wonde tab click 'Manage Connection' then click 'Sync Users from Wonde'. Once done you will receive a notification inside of MyLogin.

If you require any support with managing your MyLogin users, please contact us on support@mylogin.com

Articles in this section

Was this article helpful?
0 out of 0 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.