MyLogin | Managing Users and Credentials

By default, MyLogin considers your school MIS data as the source of truth for user creation. MyLogin regularly updates itself from your MIS data, provided that our link to your MIS remains functional. 

As a MyLogin Admin, you can view, download or reset credentials. The types of credentials are as follows:

Magic Badge

Our Magic Badge credentials are a secure and simple way for users to access MyLogin. When the option is selected the device's camera will open. The user will present their badge and MyLogin will recognise this and sign the user into their dashboard.

Emoji Password

Emoji passwords are a secure and fun way for users to access MyLogin. The password is a series of 6  randomly selected emojis from a bank of 84. That's over 300 Billion possible combinations.

One Time Password

A One Time Password is a way of supporting users to set their own password. It applies to the traditional username/password option. As an admin you can generated a user's (or users in bulk) a one time password (1TP). Once generated a user will have a limited period (default to 24 hours though you can choose any time frame up to one week) to log in using the temporary one time password. Upon first log in with the one time password, the user will be prompted to reset their password and create their own. This one time passwords over writes any previous password set by the user. 

Passwords cannot be viewed by admins or teachers once the user changes it. Should a user forget the password they made, a MyLogin admin will need to generate a new  one time password.

If the user does not user the one time password before it expires, they will need to be administered a new one time password un order to sign in with username/password. 

Pin Code

Our Pin Code credential is designed to be temporary, if a user forgets or loses their credentials a MyLogin admin or MyLogin Teacher can generate that user a code. Each code is valid for 8 hours. Pin Codes cannot be generated for multiple users at once.

To view an individual user's credentials locate them via the 'Users' menu then under 'Overview'. On the overview menu, you can use the filters provided or type the name of the user in the search box.

Once you have found the user, click on their name. This will bring up the menu shown below:

From this pop-up menu, you will be able to view, download or reset credentials. You are also able to view the user's activity, edit their role and manage their two-factor authentication settings. For our guide on two-factor authentication please see this link here.

Teachers are able to view pupils via their MyLogin Dashboard, they have more limited abilities and cannot generate new credentials. As shown below, teachers can download or view existing credentials. Teachers can create a new temporary Pin Code.

If you would like to read more about the teacher dashboard please click here. 

Acquiring user credentials in bulk

To save time you can download multiple user's credentials at once. From the user page under overview, you can use the filters to narrow down results.

You can use the 'Select All" toggle to select users on all pages and then click 'Bulk Actions' to be presented with the choice of what type of credential you wish to download.

Select the type of credential you want to download i.e. Magic Badges 

Magic Badges and Emoji Passwords will download as a PDF file, One Time Passwords will download as a .CSV file. 
Magic Badges can be printed in 'classic' MyLogin style or sized to fit Avery L7161 labels enabling you to print magic badges directly on to badges to add to lanyards or similar. You can choose which type you want to print each time you print labels or have MyLogin remember your choice for the future. You can change this setting later in Account Settings. 

You can also choose to download the credentials as one files or group the credentials into separate files based on groups. Click into the 'Group By' drop down. 

Then select the type of group you want to organise your files by

The credentials will then be downloaded and split into a file for each of the type of group of that type, for example split into registration groups or house groups. 

One-Time Passwords

Please remember that if you set One-Time Passwords on bulk to distribute these in a timely manner and instruct users to go through the process of setting their preferred password, as these are set expire after 24 hours by default (or you can opt to choose when they expire up to a week after creation. Once One-Time Passwords are set for users they are the ONLY method of access for that user until they have been used, at which point they will be prompted to set a new password that only they know. If they do not use these One-Time Passwords before they expire they will be locked out of their account until an Admin can administer a new One-Time Password. 

We only recommend administering One-TIme Passwords for users who you want to use username/password as their log in method, and make sure to administer these at a time that you know the user will have the opportunity to user them. For example if you have put aside a day or week to set up Mylogin in a class - download the One-Time passwords the day or week or the set up, hand them our and try to get them to use them straight away. 

Acquiring class credentials in bulk

To get your user credentials in smaller batches you can filter by year, registration, house or class. Simply click 'Filter'.

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You can then select the groups of users you want to download credentials for. 

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Then 'select all' and 'bulk actions' and again choose the credential type that you want to download for that group. 

 

Admins and teachers - SSO with Google or Microsoft 

To simplify accessing the MyLogin platform administrators and teachers can also sign in to the MyLogin platform itself using their existing Google or Microsoft accounts.

Understanding the difference: signing IN to MyLogin vs. signing THROUGH MyLogin

It's important to clarify how this works, especially as MyLogin often acts as the primary login (Identity Provider, or IdP) for students and teachers accessing Google or Microsoft services.

  • This feature allows you to use your Google or Microsoft credentials to sign in directly to the MyLogin administration panel or your teacher dashboard within MyLogin.
  • This is separate from how students (and some teachers) use MyLogin to sign into Google Classroom, Microsoft 365, or other apps. In that scenario, MyLogin is telling Google/Microsoft who you are.

Who can use this feature?

This convenient new login method is available for:

  • All administrators: If your administrator email address within MyLogin matches your Google or Microsoft email address.
  • Teachers who do not use MyLogin as their primary Google/Microsoft login: For teachers, this option works if your email address in your school's Management Information System (MIS) (which syncs to MyLogin) is also your Google or Microsoft email, and your school's Google/Microsoft services are not already configured to use MyLogin as their Identity Provider.

This means a quicker, more familiar sign-in experience for managing MyLogin, without impacting how your students access their learning tools.

How to use this log in method:

Simply click on 'log in with Google' or 'Log in with Microsoft' and follow the instructions 

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Enabling this login method:

To activate Google or Microsoft SSO for MyLogin access, an administrator can navigate to the 'Login Modes' page within your 'Settings' area in the MyLogin admin panel.

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Disabling Users

If for any reason you want to disable access to MyLogin, and connected services, from a user or group of users for any reason you can do so in MyLogin. When a user is disabled all their data remains intact and their passwords remain the same, they just cannot login to MyLogin or any services that user MyLogin as the authentication service. To disable a user, or users simply navigate to the Users page, select a group of users or individual user and click Bulk Actions > Access > Disable.

You can also do this on a user by user basis from the user's modal. Click on the users name and then on the Access tab. Toggle the switch to Disable. 

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Matching users

We have a separate guide which covers how to match users with Google Workspace or Microsoft Entra ID with MyLogin user accounts. For any schools using only the MyLogin Lite module, you will not need to action this process. Please see our user matching guide here.
 

I can't find my users

Please ensure you have tried searching with the correct filters. MyLogin syncs with your MIS data regularly but you can enact a sync at any time. To do this head to 'Settings' and on the Wonde tab click 'Manage Connection' then click 'Sync Users from Wonde'. Once done you will receive a notification inside of MyLogin.

If you require any support with managing your MyLogin users, please contact us on support@mylogin.com

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